Current Openings!
Job Title: Admin Counselor
- To act as the face of IIDA, guiding prospective students through their career choices in design (NID, NIFT, UCEED preparation) while managing the day-to-day administrative operations of the Ahmedabad centre.
Key Responsibilities
1. Student Counseling & Admissions
Inquiry Management: Handle walk-in, telephonic, and online inquiries regarding design coaching and diploma courses.
Career Guidance: Provide expert advice to students and parents about design careers and entrance exams like NID, NIFT, and NATA.
Conversion: Follow up with leads and drive the admission process to meet monthly enrollment targets.
Documentation: Manage the end-to-end admission process, including form filling, fee collection, and student registration.
2. Administrative Operations
Batch Coordination: Maintain and update batch schedules, ensuring faculty and students are informed of any changes.
Student MIS: Update and maintain the student database (CRM), tracking attendance, performance, and fee records.
Inventory & Office Management: Oversee the availability of study materials, stationery, and general office maintenance.
Communication: Send out circulars, notices, and updates to parents and students via email or WhatsApp.
3. Marketing & Outreach
Assist in organizing seminars, workshops, and school visit presentations.
Represent IIDA at education fairs and local promotional events.
Coordinate with the marketing team to provide feedback on lead quality.
CategoryRequirements
Education: Any Graduate (A background in Design or Education is a plus).
Experience: 0–3 years (Freshers with strong communication are welcome).
Tech Skills: Proficiency in MS Office (Excel is a must) and basic CRM knowledge.
Communication: Fluent in Gujarati, Hindi and English .Must be a persuasive speaker.
Soft Skills: High patience, pleasing personality, and a student-centric approach.
Job Title: Tele-Caller
Job Overview
We are looking for an energetic and persuasive Tele-Caller to join our team at the Indian Institute of Design Ahmedabad (IIDA). As the first point of contact for aspiring designers, you will play a crucial role in guiding students toward their creative careers. You will be responsible for reaching out to potential leads, explaining our design programs, and inviting them for campus counseling sessions.
Key Responsibilities
Outbound Calling: Initiate calls to potential students (leads) from our database to introduce IIDA’s courses.
Lead Conversion: Convert inquiries into walk-ins by effectively explaining the value of our design curriculum.
Counseling: Provide basic information regarding course duration, eligibility, and career prospects in the design industry.
Database Management: Maintain an accurate record of all calls, follow-ups, and student status in our CRM/Excel sheets.
Follow-ups: Diligently follow up with “warm” leads to ensure they visit the campus for a final meeting.
Feedback: Share insights with the marketing team based on student queries and common objections.
Required Skills & Qualifications
Education: Graduate in any stream (Education or Design background is a plus).
Experience: 0–2 years of experience in tele-calling, sales, or education counseling.
Communication: Fluent in Gujarati and Hindi; proficiency in English is highly preferred.
Persistence: A “never-give-up” attitude with the ability to handle rejections gracefully.
Tech Savvy: Basic knowledge of MS Office (Excel) and handling phone systems.
CategoryRequirements
Education: Any Graduate (A background in Design or Education is a plus).
Experience: 0–3 years (Freshers with strong communication are welcome).
Tech Skills: Proficiency in MS Office (Excel is a must) and basic CRM knowledge.
Communication: Fluent in Gujarati, Hindi and English .Must be a persuasive speaker.
Soft Skills: High patience, pleasing personality, and a student-centric approach.